Why I Will not Fly American

OK, that's it. I've been moving away from American Airlines for years, and they had sort of dropped to the "if there are no reasonable alternatives available," category. They managed to rise to the "after this last time, it's just not worth getting there." I feel dehumanized, manipulated, and I can't sleep because I have this sneaking suspicion that I'm a bad person for being upset that they're screwing me over. I hate it when I feel like I'm the one who has to apologize and beg when at some level I realize that someone else is being unreasonable. So, I'll rant in the hopes that I'll convince myself that it's not my fault and I can get back to sleep. If I convince others to take their business to a company that cares about customer service, all the better.
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